Refund policy

Refund Policy

All sales are final. Xodafez does not offer refunds or returns once an order has been placed and fulfilled.

Please ensure that you review your order carefully before completing your purchase, including product details, sizing, and shipping information.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery so we can review the issue.

To request assistance, email contact@xodafez.comand include:

• Your order number

• A brief description of the issue

• Clear photos of the item and packaging

Each case will be reviewed individually. If the issue is confirmed to be a manufacturing defect, shipping damage, or a fulfillment error, we will work with you to provide an appropriate resolution.

Special Cases

If you believe there is a special circumstance regarding your order, please contact contact@xodafez.com and we will review your inquiry.